Hemophilia Alliance New Website Development Survey

INSTRUCTIONS:

A. NAVIGATE AROUND THE NEW WEBSITE PROCESS: (you don’t need to login for this process)

Go to our development website – https://abcdnow.org
Just navigate around and click on different links on the website to see if they all work (or not). Please note that there are different sections for the menu (top and bottom)
Try to search on various keywords such as hemophilia, 340B, DSCSA, newsletter, program income, etc. and see if the results are what you search for.

B. SIGN UP PROCESS:

Go to our development website – https://abcdnow.org
Click on “Join Now” to sign up for access to our website
Please use your personal email address instead of work email (we will delete these testing accounts after the beta test)
Fill in all fields and hit “Submit”
Please wait and check your email for the approval confirmation. You can proceed to the next steps after your signup request is approved

C. MEMBER SECTION PROCESS:

From the main homepage – https://abcdnow.org
Click on “Member Login”
Use the login credentials that you established from the signup process above
Once logged in, you’ll notice there are different sections for members. Please navigate around and make notes
Please spend some time in the “Document Portal” section (example: try viewing or downloading some documents (such as from Meetings and CE Programs), try searching for documents, etc.)
Is your Alliance Contact correct?

D. DESKTOP / MOBILE VIEW PROCESS:

Test from a desktop/laptop computer
Test from a mobile device such as a smartphone or a tablet

HTC Name*

If your HTC name isn't listed above, please enter it in the box below

Name*

First Last

Email*

Phone*

A. NAVIGATE AROUND THE NEW WEBSITE PROCESS: (you don't need to login for this process)

Is the new website easy to navigate?*

Yes

We are sorry to hear that. Where do you get lost? Can you please explain?

Do all the links work?*

Yes

Which link that doesn't work? Can you please clarify?

Does the search feature work as intended?*

Yes

Can you please tell us which part(s) of the search that doesn't work?

B. SIGN UP PROCESS:

Are you able to sign up or register for a login?*

Yes

Uh oh. What happens? Do you get any error messages? Can you please explain?

Do you receive a confirmation email after your signup request is approved?*

Yes

Do you check your spam folder if it gets stuck in there? Please explain

C. MEMBER SECTION PROCESS:

Are you able to login with your credentials?*

Yes

Do you get any error messages? Can you please explain?

Do all the links in the Member section work?*

Yes

Which link doesn't work? Can you please explain?

Are you able to view/download documents from the Document Portal when you're logged in?*

Yes

Do you get any error messages? Can you please explain?

Are you able to search for documents in the Document Portal section?*

Yes

Do you get any error messages?

Is your Alliance Contact correct*

Yes

Do you get any error messages?

D. DESKTOP / MOBILE VIEW PROCESS:

Does the new website work well on your desktop computer?*

Yes

Can you please tell us which part(s) of the new website that doesn't work well?

Does the new website work well on your mobile device?*

Yes

Can you please tell us which part(s) of the new website that doesn't work well?

<< OVERALL LOOK AND FEEL >>

How do you like the overall look and feel of the new website?*

I love it!

It's okay!

I don't like it!

What can we do to make it look better?

Additional Comment

Comments

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